FAQ
General Questions
1. Where is Scruffee located?
2. What are your operating hours?
3. Do you only cater to dogs?
4. What vaccinations are required?
5. Can I visit Scruffee before making a booking?
6. How do I make a booking?
7. Is Scruffee DVS-approved?
Boarding FAQ
1. Is my dog eligible for free-roam boarding? What’s the difference between Free-Roam and Room assignment?
2. Can I bring my dog's food, bed, or toys?
3. Will I receive updates while my dog is boarding?
4. What happens if my dog needs emergency veterinary care?
5. Can I check in on a public holiday?
6. Can I board my dog if it needs medical care?
7. Do you accept dogs with fleas or ticks?
8. Can I board my dog if they are unwell?
9. Is there a discount for boarding more than one dog together?
Doggy Daycare FAQ
1. What does a typical daycare day look like?
2. What are your operating hours?
3. Do you only cater to dogs?
4. What vaccinations are required?